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CPD Course Health & Safety

Your safety is our priority.

With the recent easing of restrictions, we continue to operate in accordance with the government's health and safety advice and are committed to playing our part in limiting the spread of coronavirus.

As a responsible education provider, we have taken all necessary measures to ensure our facility is safe and hygienic for everyone. The health and safety of our staff, customers and the presenters will always be our priority.

We have implemented the following measures to ensure customers feel comfortable attending our courses:

We have increased our cleaning and hygiene program to ensure our facility is safe for you. Desks and chairs will be sanitised at the end of each day. Hand sanitiser will be provided throughout the premises for all staff and visitors to carry out frequent hand hygiene.

Staying a safe distance
The new seating layout for course attendees on Level 1 and Level 2 will ensure 1.5m social distancing requirements are met. We have also added markers on the floors to guide you, signage on the walls and there will be a social distancing guardian to assist in monitoring adherence to social distancing measures.

Adapting our Services
The catering will still be delicious but instead of buffet style, Morning Tea, Lunch, and Afternoon Tea will be provided in single serves. There will be no self-service hot drinks, our friendly staff will assist instead. Bottled water will be provided. Signing in at the start of the day and the end of day evaluation surveys will be contactless through the customers personal device.

Participants will be asked to complete a declaration at the start of the day and must comply with all of the above during their time at our facility.
We ask that you do not attend if feeling unwell.

If you prefer to learn from home, we’ve created a wide range of free online CPD on our website.

As a community, it is imperative that we all adhere to the safety guidelines the government has put in place in light of the current Coronavirus pandemic and we encourage our staff and customers to consider downloading the COVIDSafe app which further supports community health and safety.

If you have any questions on our response to this evolving situation, we have updated our website with FAQ’s. We look forward to continuing to provide you with the best possible education, safely and responsibly.


When will a new course date be announced and how will I be notified?
We are currently working hard to establish new dates for all courses that have been postponed. You will be notified via email of the new course date as soon as it is confirmed.
What happens if I can’t attend the new course date?
We appreciate that some new course dates may not be suitable. If you cannot make the new course date, please phone the CPD team on 1800 737 346 and we can discuss your options. 
Can I transfer to an existing, future date for my course?
Yes you can, if places are available.
What if I wish to use my credit for another CPD course later in the year?
You can transfer your registration fee to another course later in the year, if there are places available.
A full list of 2021 courses are listed on our website.
What happens to my registration fee that I have paid?
Your payment will be transferred to the rescheduled course date. Alternatively, you can use it as credit for an ADA NSW CPD course or event of your choice.
Are Division Meetings and Events also affected?
Yes. Division Meeting being held within this timeframe have also been postponed. This includes meetings being held in NSW and Tasmania. A full ist of current online division events can be found here.
Am I still able to get CPD during this period?
Yes. ADA NSW Centre for Professional Development have many options available for CPD. These include:
- Dental Practitioner Podcasts
- The Brush Up Podcasts
- ADA Digital Media Library
- Online Dental Records and Consent Course
- Over 100 hours of FREE CPD available to ADA NSW Members

We hope the information above has been able to assist you in relation to any upcoming courses that you have planned with us. Should you require further information or clarification, please phone 1800 737 346.