The BOQ Specialist 2016/2017 Dental Practice Research Report (Report), drawn from one-on-one interviews with advisers and their dentist clients, gives an in-depth look at many of the issues dentists are currently facing.

Dentists are concerned with growing their patient numbers in an increasingly competitive environment. The twin threats of an oversupply of graduates and increased competition from corporate practices and health fund providers are putting pressure on attracting new patients, and maintaining fees, but few dentists have a plan to meet those threats.

According to the Report, dentists know what a successful practice looks like but have immediate and strategic concerns for their businesses.  Most practices are producing accurate and timely financial reports, but they are not analysing that information against industry benchmarks. While many dentists believe they are not operating at maximum efficiency, they are also not getting specific advice based on the life stage of their practice. As such, dentists need assistance with benchmarking, understanding business indicators and planning.

This course will identify 18 key performance indicators (KPIs) that help dentists to measure and improve their performance.  Armed with the appropriate data, and in conjunction with their accountant, dentists will be able to address their challenges and make their practice more efficient, and more profitable.

Learning Objectives

• What makes a successful dental practice?
• Identify strategic threats practices face
• Increase awareness of common business concerns and needs
• What business indicators you should track
• How to plan for growth 
• How advisers can help 
• How dentists can take action